Privacy Policy

Introduction

RSW Digital Solutions Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Sora watermark removal service ("Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact our customer support
• Sign up for our newsletter
• Participate in surveys or promotions

This information may include: name, email address, payment information, and account credentials.

Usage Data

We automatically collect certain information when you use our Service, including:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Time and date of visits
• Video processing statistics

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To process your video watermark removal requests
• To manage your account and provide customer support
• To send you technical notices and updates
• To monitor usage and improve our Service
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To send marketing communications (with your consent)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular updates
• Access controls and authentication procedures
• Regular security audits and monitoring
• Automatic deletion of uploaded videos within 24 hours

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation on data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data

To exercise these rights, please contact us at privacy@removesorawatermark.com

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Third-Party Services

We may employ third-party companies and services for:

• Payment processing (Stripe, PayPal)
• Analytics services (Google Analytics)
• Customer support tools
• Email delivery services

These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.