GDPR Compliance
General Data Protection Regulation Information
Our Commitment to GDPR
RSW Digital Solutions Ltd is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This page explains how we handle your data in accordance with GDPR requirements and your rights as a data subject.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
When you provide explicit consent for marketing communications or optional features
Contract Performance
To provide the watermark removal service you've subscribed to
Legitimate Interests
For service improvement, fraud prevention, and security purposes
Legal Obligation
To comply with legal and regulatory requirements
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing
Limit how we use your personal data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
To exercise your rights: Email us at gdpr@removesorawatermark.com or use the contact form. We will respond within 30 days.
Data Processing Activities
We process the following categories of personal data:
| Data Category | Purpose | Retention |
|---|---|---|
| Identity Data | Account management | Account lifetime + 1 year |
| Contact Data | Communication | Account lifetime + 1 year |
| Financial Data | Payment processing | 7 years (tax requirements) |
| Usage Data | Service improvement | 2 years |
| Video Content | Watermark removal | 24 hours (automatic deletion) |
International Data Transfers
While we are based in the United Kingdom, we may transfer your personal data to service providers located outside the UK/EEA. When we do so, we ensure adequate protection through:
- European Commission-approved Standard Contractual Clauses (SCCs)
- Data Processing Agreements with all third-party processors
- Regular compliance audits and security assessments
- UK GDPR adequacy decisions where applicable
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance:
Name: Sarah Mitchell
Email: dpo@removesorawatermark.com
Address: RSW Digital Solutions Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify the relevant supervisory authority within 72 hours
- Inform affected individuals without undue delay
- Provide details about the nature and scope of the breach
- Explain measures taken to address the breach
- Offer recommendations to mitigate potential adverse effects
Right to Lodge a Complaint
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with a supervisory authority:
UK Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Contact Us
For GDPR-related inquiries or to exercise your rights:
GDPR Email: gdpr@removesorawatermark.com
DPO Email: dpo@removesorawatermark.com
Phone: +44 20 7946 0532